The universal hack: Why the friction principle applies everywhere | Bob Sutton for Big Think+
The ability to create and destroy friction in different circumstances is what defines an organizational genius. Subscribe to Big Think on YouTube ► https://www.youtube.com/channel/UCvQECJukTDE2i6aCoMnS-Vg?sub_confirmation=1 Up next, Want to be a CEO? Become a master of paradox | Adam Bryant for Big Think+ ► https://www.youtube.com/watch?v=H5Q_-gIZIps When a customer, an employee, or […]
