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The EVIL GENIUS behind Tipflation

Phil Edwards | May 26, 2026



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How did tips become so big?

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“Tipflation” and “tip creep” have rapidly taken over the American economy, transforming simple transactions into high-pressure social interactions via the ubiquitous iPad tip screen. This video investigates the history of tipping in the United States—from the labor practices of Pullman Porters and the 1916 anti-tipping laws to the modern proliferation of digital point-of-sale systems like Square. We explore how these digital prompts have fundamentally changed consumer behavior, creating a culture where gratuity is expected even for transactions with no human interaction, and examine the economic incentives that drive businesses to adopt these aggressive tipping models.
The psychology behind these rising tip percentages is rooted in behavioral economics, specifically the Nobel Prize-winning work of Daniel Kahneman, Amos Tversky, and Richard Thaler. By applying concepts such as “anchoring,” “framing,” and “nudge theory,” we analyze how “choice architecture” is used to manipulate financial decision-making. Through academic studies on NYC taxi data and fast-casual dining defaults, we demonstrate how “libertarian paternalism” exploits cognitive costs and social norms, causing consumers to default to higher tip amounts simply to avoid the mental effort of calculating a custom percentage.
Ultimately, this research reveals that the true drivers of tipflation are the business owners acting as “choice architects.” By intentionally designing menus and payment flows that leverage psychological biases, these owners effectively increase revenue through social pressure rather than service quality. This deep dive into the intersection of psychology, history, and economics explains why you feel guilty pressing “no tip,” how default options rely on the “status quo bias,” and why the current trend of extreme tipping suggestions is likely here to stay.

Written by Phil Edwards

Comments

This post currently has 24 comments.

  1. @PhilEdwardsInc

    May 26, 2026 at 4:33 pm

    Alright folks, here's your update: at 34.9%, the somewhat dignity preserving thumbnail with the title "The Evil Genius behind Tipflation" seems to have won out over the evil Red thumbnail with the same title. That's a compromise I can live with. Do I think that it's "Evil Genius?" I dunno, not really. Do I think it's evil? I dunno, depends. Is it genius? I dunno, depends. I just work here.
    If you want to always see the title with dignity, I send out each new video on my free newsletter. It has links to my sources which, at the very least, will give you something deeper than evil red eyes to think about: https://www.patreon.com/c/philedwardsinc

  2. @1999TransAmWS6

    May 26, 2026 at 4:33 pm

    A simple way around it is just pay cash. The screen never gets flipped around. I never dine in, go to coffee shops, or bars. I occasionally pick up a pizza or takeout somewhere, but it's rare. I always bring cash exact change. No problems. I absolutely refuse to tip for carryout or fast food. I used to do pizza delivery until they started adding a delivery fee which they say is not the tip. No thanks, I'll pick it up. I have half a dozen pizza places within 10 minutes of me, it's not a big deal. The only person I tip is my hair stylist. She does an amazing job and even with tip, she's cheaper than all the surrounding places like Sportsclips.

  3. @two2twain

    May 26, 2026 at 4:33 pm

    Topic suggestion for a research party about something that has always bugged me. I've watched a lot of high school and college basketball games over the years because was a band director, not a basketball fan. I don't know if it's also true in the NBA, but I used to get infuriated at the end of the game when 4 minutes on the clock would last half an hour in the real world because the team that was behind would keep intentionally fouling to get the ball back after a free throw. This might be more of a Secret Base kind of question, but does that strategy ever work? It never seemed to as far as I could tell…

  4. @LenTexDIY

    May 26, 2026 at 4:33 pm

    I'm not affected by this absolute coercion. I don't add ti;s when all they did was hand my food over a counter. FO.

    And that "paternalism" is NOT libertarian…

  5. @pedro1970maya

    May 26, 2026 at 4:33 pm

    I would like to carry with me a fake card reader so that when people who in no circumstances should be getting a tip ask me for a tip:

    I can reverse Uno them and ask them for a tip instead. If you're going to ask for a tip for nothing, then I'm going to ask for a tip for nothing.

    Am I going to tip the bank teller next?

  6. @jacoll2263

    May 26, 2026 at 4:33 pm

    I'm really tired of the tipping culture. Not everyone has money to spare, especially those who save for an entire year just to enjoy a short vacation. When we're already paying for flights, cruises, hotels, food, and activities, it feels unfair to be expected to tip for standard service. I traveled to Italy a few years ago, and it was refreshing not to worry about tipping because it's not a custom there.

    While I believe employees should be paid fairly, it shouldn’t be the customer’s responsibility to cover their wages. I occasionally tip around 10%, but I don’t feel obligated to give 15%, 18%, 20%, or even the 25% that some places suggest. If someone wants to leave a generous tip, that's their choice, but the expectation that everyone must tip is frustrating.

    One of my ex-girlfriend's friends, a waitress, once said people who can't tip shouldn’t eat out. When I asked what about retired couples, people on social security, etc., who can only afford a rare meal out, she didn’t care and admitted she’d give them slower service if they didn’t tip and show up again at the restaurant.

    Now, tip jars are everywhere—even at convenience stores! I've even had workers ask me, “Do you want your change?” which can feel like added pressure. And now this credit card machine company uses that to have the tip amount there while the employee is standing right next to you, just to add additional pressure.

    Imagine you’re on a family vacation for a week, and every meal—breakfast, lunch, dinner—plus each night at the hotel, you’re expected to tip. Even while shopping, tipping sometimes feels expected. I’ve avoided cruises due to mandatory tipping policies, and I steer clear of restaurants with automatic gratuity. Employers should pay their employees fairly without relying on customers to subsidize wages. It’s frustrating when service workers react poorly if someone doesn’t tip, especially without understanding the customer’s financial situation. After all, performing their job is what they’re paid to do.

    Here are some of the places where workers expect a tip:

    Airport & restaurant workers, housekeeping, coffee, sandwich & donut shops, bartenders, manicure/pedicure shops, barber/beauticians, car wash, taxi/rideshare, food delivery services, couriers, Vegas workers, dog walkers, tour bus drivers, valet, and everything on a cruise ship. I bet there are many more.

  7. @patrickpullman8348

    May 26, 2026 at 4:33 pm

    It's been at least a year since I've been to Starbucks, and really, we only eat out when going to a restaurant with a menu that isn’t on the wall, and that's for special occasions maybe three or four times a year. Candidly, my family has been priced out of doing things like fast food or frozen yogurt and delivery. And when we do go to a sit down restaurant, we tip 20% minimum, up to 35% for amazing service. I tip the barber $5 on a $20 haircut.

    I used to be an adjuct professor at a community college making about $3200 gross per an 18 week/3 unit course (I taught History). No employer provided health insurance, and good luck getting more than 2 courses. So doing the math, that's $12,800 year plus a course or two more if I taught winter or summer session (18 weeks squeezed into 4) Essentially, it was a paid hobby that wasn't a lot of fun. Maybe I should have been asking for tips. I wonder how that would've gone over with administration?

    Now I'm teaching jr. high school. The pay is a living wage, but damn, the work is grueling.

    Twenty years ago I worked as a waiter, so I know how hard it is. But compared to five periods of 7th graders, lesson planning, reading/grading, calling parents, extracurriculars, and probably three or four things I'm probably forgetting, waiting tables was breeze. A low paying breeze, but a breeze nonetheless. And let's not talk about how much a teacher can spend of their pay making school better for the students.

    The short of it is, I can't afford a lot services that I used to, even if tipping wasn't an issue and now more places make tipping a thing when it wasn't before. I just don't go.

    "Things are rough all over, Poneyboy."

  8. @tessadactyl13

    May 26, 2026 at 4:33 pm

    Once, years and years ago, I called, placed an order, drove and picked up a food order. I must be ancient, right? Seemingly no additional service rendered in that arrangement. Problem was that they had me pay and tip way before my food was ready, which felt weird since I’d called far enough ahead that by the time I got there it should have been ready to pay and go. Maybe it was just me but there was this vibe of tipping well meant that my food wasn’t going to be messed up. There was maybe two workers in this hole in the wall, so I had their full attention when it came to tipping. There was no preselected options, I had to awkwardly stand there and try to mental math an amount that hopefully would be appropriate while two people stared at me.

  9. @pedro1970maya

    May 26, 2026 at 4:33 pm

    My rule is simple: I tip for service and time.

    If I simply go to a pay counter and someone takes my money they're not providing ME any service. They are taking money, but that's essential for them to make a profit off of me. So I am not impressed.

    But if you're a waiter, you must provide area food to get a profit, that is true, but how quickly you do it? Do you do it with a smile, do you offer good recommendations, do you guide me to avoid food choices that might not be solid at that particular restaurant? THAT adds value . . .

    AND requires time devoted to me that someone would not otherwise have to provide.

    That creates room for above and beyond, and therefore incentive for tipping.

    If someone is not providing me a service that does not exclusively benefit them, and there's no room for above and beyond, and they don't have to take any extra time out of their existence that is meaningful, then there is no reason to tip.

    Period.

  10. @Affalterbach1967

    May 26, 2026 at 4:33 pm

    12:33 Future topic: Building Patterns (Christopher Alexander with Ishikawa and Silverstein). PS: I find it is easier to follow the architect's hint and enter through an entrance by using (typically) a perimeter doorway; it's much harder to burrow under the building and break through the foundation.

  11. @LazloHo

    May 26, 2026 at 4:33 pm

    This wasn't the answer I expected and I'm still left confused. It seems to me that the only party that benefits from a higher transaction amount is the payment processor, as they charge a percentage of the total as their fee. If tips go directly to employees, the store owner gains no benefit from higher tips. No? I suppose that matters in very small, owner-operated stores, but this behavior is everywhere, including large chains. Surely the large chains know that we're exhausted by tips, and yet they use these behaviors. Why?

    I'm not sure this entirely answered my questions.

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